Privacy Policy
Your privacy matters to us at norithyqelos
Introduction
norithyqelos ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website norithyqelos.com or use our financial education and business marketing strategy services.
This policy applies to all users of our platform and complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws in the United Kingdom.
Information We Collect
We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. Here's what we gather:
Personal Information
- Name and contact details (email address, phone number, postal address)
- Account credentials and login information
- Payment and billing information
- Educational background and professional experience
- Communication preferences and marketing consents
- Survey responses and feedback
Technical Information
- IP address and location data
- Browser type and version
- Device information and operating system
- Website usage patterns and clickstream data
- Cookies and similar tracking technologies
How We Use Your Information
We process your personal data for various legitimate purposes under UK data protection law. Our primary uses include:
Purpose | Legal Basis | Data Used |
---|---|---|
Service provision and account management | Contract performance | Contact details, account information, payment data |
Customer support and communication | Legitimate interests | Contact information, support inquiries |
Marketing and promotional activities | Consent or legitimate interests | Contact details, preferences, usage data |
Website improvement and analytics | Legitimate interests | Technical data, usage statistics |
Legal compliance and fraud prevention | Legal obligation | All relevant data as required |
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users. These parties are contractually obligated to keep your information confidential.
Legal Requirements: We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction, subject to appropriate safeguards.
Your Rights Under UK Data Protection Law
As a data subject under UK GDPR, you have several important rights regarding your personal data:
Right of Access
You can request copies of your personal data and information about how we process it.
Right to Rectification
You can request correction of inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of your personal data in certain circumstances.
Right to Restrict Processing
You can limit how we use your personal data in specific situations.
Right to Data Portability
You can receive your personal data in a structured, commonly used format.
Right to Object
You can object to processing based on legitimate interests or for direct marketing.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within one month, though this may be extended in complex cases. You may also lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.
Data Security and Protection
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:
- SSL encryption for data transmission
- Regular security assessments and updates
- Access controls and authentication systems
- Staff training on data protection principles
- Incident response procedures
- Regular backups and disaster recovery plans
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will notify you and relevant authorities of any data breaches as required by law.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Our retention periods vary depending on the type of information:
- Account information: Retained while your account is active and for 7 years after closure for legal compliance
- Marketing communications: Until you unsubscribe or withdraw consent
- Website analytics: Anonymised after 26 months
- Financial records: 7 years from the end of the relevant tax year
- Support communications: 3 years from the last contact
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
For detailed information about our cookie practices, including how to manage your preferences, please refer to our separate Cookie Policy available on our website.
Third-Party Links and Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.
Some third-party services we may integrate with include payment processors, analytics providers, and educational content platforms. Each has their own privacy practices that govern how they handle your information.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to remove that information from our servers.
International Data Transfers
Your personal data may be processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms recognised under UK data protection law.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through email or prominent website notices. The date of the last revision will always be indicated at the top of this policy.
We encourage you to review this privacy policy regularly to stay informed about how we protect your information.
Contact Information
If you have questions about this privacy policy or our data practices, please contact us:
norithyqelos
52 Dean St, Stockbridge
Edinburgh EH4 1LQ
United Kingdom
Phone: +447309283216
Email: info@norithyqelos.com
Data Protection Officer: dpo@norithyqelos.com